jiji88 Frequently
Asked Questions

jiji88 requires a government-issued photo ID for KYC — acceptable documents include a Philippine passport, SSS card, UMID, driver's license, PRC ID, or Voter's ID. You may also be asked to provide a selfie holding your ID and proof of your payment method (e.g., a screenshot of your GCash account showing your name). KYC is required before your first withdrawal.

Most jiji88 KYC submissions are reviewed within 1 to 24 hours on business days. If you submit clear, legible photos of your documents and they match your registration details exactly, approval is typically fast. If there is a mismatch or a document is unclear, the jiji88 verification team will contact you via SMS or email with instructions.

No. jiji88 strictly allows only one account per player, per household, and per device. Registering duplicate accounts — whether to claim multiple welcome bonuses or for any other reason — is a violation of the jiji88 Terms and Conditions. Duplicate accounts are permanently closed and any associated balances or bonuses are forfeited.

On the jiji88 login page, tap "Forgot Password" and enter your registered Philippine mobile number. You will receive an OTP via SMS. Enter the OTP, then set a new password. If you no longer have access to your registered mobile number, contact jiji88 live support 24/7 and the team will guide you through the account recovery process after verifying your identity.

To close your jiji88 account, contact the live support team via chat or email [email protected] and request account closure. Any eligible remaining balance will be returned to your registered payment method after KYC verification is confirmed. If you are closing your account for responsible gaming reasons, jiji88 also offers self-exclusion options — ask the support team for details.

The minimum deposit at jiji88 is ₱100. This applies across all supported payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. There is no maximum deposit limit displayed by default, but jiji88 recommends setting your own responsible gaming deposit limits in your account settings to stay within your entertainment budget.

jiji88 targets GCash and PayMaya withdrawals within minutes of approval. Bank transfers to BPI, BDO, and Metrobank typically process within 1 to 3 banking days depending on your bank's processing schedule. Withdrawals are subject to KYC verification completion. Once verified, most standard withdrawal requests are approved and dispatched by jiji88 within the same business day.

The minimum withdrawal at jiji88 is ₱200. This applies to all supported withdrawal channels. jiji88 does not charge a platform fee for standard withdrawals; however, your payment provider (e.g., GCash or your bank) may apply their own transaction fees, which are outside jiji88's control. Always check your GCash or bank app for any applicable charges.

Bonus winnings at jiji88 become withdrawable only after the applicable wagering requirement has been satisfied. The standard wagering requirement is 20x the bonus amount — meaning if you received a ₱500 bonus, you need to wager ₱10,000 before those winnings can be withdrawn. Specific bonus terms vary per promotion and are published on each offer's detail page.

jiji88 itself does not charge fees for standard deposits or withdrawals. However, third-party payment providers such as GCash, PayMaya, BPI, BDO, or Metrobank may apply their own transaction fees according to their own fee schedules. jiji88 has no control over third-party provider fees. Check your payment app or bank's published fee schedule before transacting.

Yes. All games on jiji88 use certified Random Number Generators (RNG) that have been tested by independent third-party labs. Game providers supplying jiji88's library — including JILI — are required to maintain valid RNG certifications. jiji88 operates under PAGCOR oversight, which includes periodic audits of game fairness and integrity. Results are genuinely random and cannot be manipulated.

Yes — jiji88 is fully optimized for mobile browsers on both Android and iOS. Simply open jiji88.club in your phone's browser (Chrome, Safari, or any modern browser), log in, and play. No app download is required. The mobile site automatically adjusts to your screen size and touch controls. All games including live dealer tables, slots, and bingo are playable on mobile.

RTP varies by game and provider. Most JILI slots on jiji88 carry an RTP between 96% and 97.5%, meaning for every ₱100 wagered on average, ₱96 to ₱97.50 is returned to players over a statistically significant number of spins. Individual sessions will vary significantly. RTP figures for each game are available in the game's information panel within the jiji88 lobby.

A wagering requirement specifies how many times you must bet your bonus amount before withdrawing related winnings. For example, a 20x requirement on a ₱500 jiji88 bonus means you must place ₱10,000 in bets using bonus funds. You can track your wagering progress in real time inside the jiji88 promotions or bonus wallet section of your account.

Yes. jiji88 runs a referral program where you earn a bonus when a friend you invite successfully registers and makes their first qualifying deposit. Your unique referral link is found in the Promotions section of your jiji88 account. The referred friend must be a new player with no prior jiji88 account. Referral bonus terms and amounts are published in the active promotions page.

Yes. Most jiji88 bonuses carry an expiry period — typically 7 to 30 days from the date the bonus is credited, depending on the specific promotion. If the wagering requirement is not completed within the expiry period, the remaining bonus credits and any winnings derived from them are forfeited. Always check the individual promotion's terms for the exact expiry window.

The minimum age to register and play at jiji88 is 21 years old. This is a strict PAGCOR requirement that jiji88 enforces through mandatory age verification during registration and KYC. Any account found to be operated by a person under 21 is permanently closed and balances are forfeited. There are no exceptions to this policy.

jiji88 provides a full suite of responsible gaming tools: deposit limits (daily, weekly, or monthly), loss limits, session time limits with automatic logout, cool-off periods from 24 hours up to 30 days, and self-exclusion from 6 months to permanent. All tools are available immediately in your account settings or can be activated by contacting jiji88 live support 24/7.

To self-exclude from jiji88, go to your account settings and select Responsible Gaming, then choose Self-Exclusion and your preferred duration (6 months, 1 year, 5 years, or permanent). Alternatively, contact jiji88 live support via chat or email [email protected] and request immediate self-exclusion. jiji88 processes all self-exclusion requests within 24 hours and will not market to self-excluded players.

jiji88 offers 24/7 live chat support directly on jiji88.club — average response time is under 2 minutes. You can also email the support team at [email protected] for non-urgent inquiries. The support team handles account issues, payment queries, responsible gaming requests, technical problems, and general questions about jiji88 games and promotions.